Return/Refund Policy

Sisters on the Fly Membership:  Sisters on the Fly reserves the right to refuse/cancel a membership. – Sisters on the Fly dues are paid annually and are non-refundable.
Sisters on the Fly E-Commerce Store Returns & Refunds:  You have 30 calendar days to return an item from the date you received it. – To be eligible for a return, your item must be unused and in the same condition that you received it. – Your returned item should include the receipt or proof of purchase. Refunds – Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. – We will then initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Shipping – You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us – If you have any questions on how to return your item to us, contact us at shop@sistersonthefly.com.
Hosted Events & Trips by Member Hostesses: Sisters on the Fly leaves the refund policy of Sister-Hosted events up to the full discretion of the Event Hostess. Please read the refund policy of the individual event before RSVPing for said event. All Large Fee-Based events being managed by SOTF will no longer allow event fee refunds. All future events need to state that the event fee is non-refundable and non-transferable.